Network Services

Q9's network services support the networking requirements of customer operations within Q9 data centres. Anchored by our high-performance, high-availability Internet bandwidth network, services also include a comprehensive set of offerings for connecting customer environments and locations inside and outside our data centres.

Specific services include:



High-Availability Internet Bandwidth

The Q9 network is directly connected to major Internet backbones and regional ISPs available in the vicinity of a given Q9 data centre. It provides customers with a redundant Internet connection, a 100 per cent availability SLA and the flexibility to scale to higher bandwidth requirements. The service also includes access to a central NTP service from a stratum-1 time source, and self-administration of customer domains using Q9's robust DNS management service.


Cross Connections

Q9 pre-builds diverse copper and fibre distribution frames and cable trays within each data centre to support rapid deployment of connections between separate customer environments and outside carriers.


Inter-Data Centre Connectivity

Q9 maintains a dedicated, high-speed, low-latency path-diverse network between its facilities in each geographic region. These regional networks are used to provide reliable, cost-effective connectivity for customers with multi-site solutions based in different Q9 data centres within the same region. Solutions range from traditional switched Ethernet to dedicated wavelengths.


Remote Connectivity

Q9 provides a range of solutions to connect customer environments in Q9 data centres to remote locations. Offerings include switched Ethernet and wavelength services, as well as dedicated, point-to-point VPN solutions.